Shipping policy
Where can V.Kitchen deliver the goods to?
V.Kitchen can ship to most countries in the world.
How does V.Kitchen ship your order?
1.After placing an order, you must contact our customer service by e-mail to confirm goods information and shipping information;
2.After the payment, you will receive a successful payment confirmation e-mail;
3.After the order is shipped, you will receive a shipping information confirmation e-mail, contains bill of lading number, you can check the shipping state with the bill of lading number in Shipowner's Website.
What shipping methods are offered? And how long does it take to ship?
The total time it takes to receive your parcel is described as below:
Total delivery time = Processing Time + Shipping Time
Processing time = the time between when you place an order and 15 to 30 days we ship it;
Shipping time = the time between when your order has been shipped and delivered to you;
The time it takes to prepare your items to ship from our warehouse. This includes preparing your items, performing quality checks, and packing for shipment.
Shipping time:
It depends on the freight agent and transportation company you choose.
Reference for transportation time
7-15 days Southeast Asia .
30-45 days Middle East.
30-60 days Africa.
Accurate transportation time. Please contact your freight agency or our sales consultant.
V.Kitchen has partnered with major international shipping companies including but not limited to DHL sea freight, other sea freight and air freight to offer shipping methods.
How much is the shipping cost?
The price depends on the weight of product, the destination, the shipping method, and other considerations. Shipping rates can be negotiated with our sales representatives or your freight forwarder before purchasing.
What is customs tax?
Taxes apply for imported goods/services and is regulated by the country law. V.Kitchen is not responsible for any tax charged on its products. The amount of customs taxes are depend on policies and tax rates applied per country. Please contact local customs for clear information.
Important Notes:
1.Certain items are prohibited by some shipping carriers. If your order contains these items for the shipping carrier you selected, we will re-route your order via another carrier to ensure it arrives safely. This may require additional shipping time.
2.V.Kitchen ships all goods from our factory in China.
V.Kitchen can ship to most countries in the world.
How does V.Kitchen ship your order?
1.After placing an order, you must contact our customer service by e-mail to confirm goods information and shipping information;
2.After the payment, you will receive a successful payment confirmation e-mail;
3.After the order is shipped, you will receive a shipping information confirmation e-mail, contains bill of lading number, you can check the shipping state with the bill of lading number in Shipowner's Website.
What shipping methods are offered? And how long does it take to ship?
The total time it takes to receive your parcel is described as below:
Total delivery time = Processing Time + Shipping Time
Processing time = the time between when you place an order and 15 to 30 days we ship it;
Shipping time = the time between when your order has been shipped and delivered to you;
The time it takes to prepare your items to ship from our warehouse. This includes preparing your items, performing quality checks, and packing for shipment.
Shipping time:
It depends on the freight agent and transportation company you choose.
Reference for transportation time
7-15 days Southeast Asia .
30-45 days Middle East.
30-60 days Africa.
Accurate transportation time. Please contact your freight agency or our sales consultant.
V.Kitchen has partnered with major international shipping companies including but not limited to DHL sea freight, other sea freight and air freight to offer shipping methods.
How much is the shipping cost?
The price depends on the weight of product, the destination, the shipping method, and other considerations. Shipping rates can be negotiated with our sales representatives or your freight forwarder before purchasing.
What is customs tax?
Taxes apply for imported goods/services and is regulated by the country law. V.Kitchen is not responsible for any tax charged on its products. The amount of customs taxes are depend on policies and tax rates applied per country. Please contact local customs for clear information.
Important Notes:
1.Certain items are prohibited by some shipping carriers. If your order contains these items for the shipping carrier you selected, we will re-route your order via another carrier to ensure it arrives safely. This may require additional shipping time.
2.V.Kitchen ships all goods from our factory in China.